Every year, November through to January sees heavier freight volumes, busier roads and volatile weather add to risks for transport operators. In this session we’ll look at the pressures the industry faces at this time of year and share how NTI is there 24/7 for our customers and broker partners.
Join our team as we unpack how we respond on the scene when incidents happen, how we stay prepared for weather events, and what we do to ensure customers are supported and claims keep moving during this peak season. They will also provide insight on what you and your clients can do now to get ready for the busiest period of the year.
Our experts covered key considerations for the upcoming peak season:
Prepare early as freight volumes rise, roads get busier and weather risks increase across November–January.
Use our 24/7 support, with NTI Accident Assist, incident response and claims teams still operating throughout the holiday period.
Lodge claims 24/7 via NTI Now, our online portal that makes it easy to lodge and track claims, especially during short-staffed holiday periods.
Review Incident Response Plans, so we can act quickly and in line with your clients' preferred processes during high-pressure periods.
Use our repatriation and counselling services to support clients when incidents occur.
Access our crisis comms and weather resources to stay informed and prepared during severe events.
"NTI navigates repair closures and delays expertly. We use our strong relationships, and we plan. Our close alignment with our repair partners means we don't get surprised by shutdowns. We actually know about them in advance." – Monica Torcasio, NTI's National Claims Manager - Motor.
A reminder to insurance brokers, this webinar is eligible for 1 NIBA CPD point. Stay tuned until the end of the session for details on generating your CPD certification of completion.
