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Truck & Transport Insurance Built for the Road

Transport keeps Australia moving, and NTI knows what it takes to support the businesses behind it.From owner-drivers to large fleets, we bring specialist transport knowledge, insurance solutions and claims support built around the vehicles, people and operations you rely on every day.

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This is an intermediated insurance product. You can find a local qualified insurance broker using the link below.
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Insurance for the Way You Operate

No two transport businesses are quite the same. The right insurance depends on the vehicles you operate, the work they’re used for and the risks your business carries. NTI offers specialist fleet, heavy vehicle and liability insurance solutions for transport businesses of different sizes and stages.

  •  Fleet Motor Insurance

    Commercial motor insurance for businesses managing large fleets of vehicles. NTI’s Fleet Motor Insurance supports the vehicles your business relies on to keep people, freight and operations moving.

    Explore Fleet Motor Insurance
  • Heavy Vehicle Insurance

    Specialist heavy vehicle insurance for operators whose trucks are central to their business, with cover designed around the risks and operational demands of a busy schedule.

    Explore Heavy Vehicle Insurance
  • Liability Insurance

    Transport and Logistics businesses are exposed to liability risks through their operations. NTI’s specialist knowledge helps businesses protect themselves from the risks that can arise in the work they perform every day.

    Explore Liability Insurance

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For the Businesses That Keep Australia Moving

From one truck making local deliveries to fleets crossing state borders every day, Australia’s transport industry is made up of businesses of every size. The pressures may differ, but reliable vehicles, safe operations and keeping commitments to customers matter at every level. NTI works across the industry, with specialist knowledge shaped by the businesses and people who keep freight moving.

  • Large Transport Fleets

    Managing a fleet means keeping vehicles, drivers, schedules and freight moving across complex operations. NTI understands how downtime in one part of a fleet can flow through to customers, revenue and the wider business.

  • Small and Medium Businesses

    From local transport operators and trade services businesses to manufacturers, wholesalers and retailers, NTI supports SMEs that use heavy vehicles as an essential part of how they work, deliver and grow.

  • Owner-Drivers

    When your truck is your livelihood, downtime can quickly become lost income and missed work. NTI supports owner-drivers with specialist transport insurance and claims expertise focused on reducing disruption and getting you back on the road sooner.

Built for the Work You Do

Transport is about much more than the vehicle itself. It’s the freight on board, the run ahead, the delivery window and the people relying on everything arriving where it needs to be. NTI has supported transport businesses for decades, with specialist knowledge of the assets, operations and pressures that shape the industry.

  • The Freight You Move

    General freight, refrigerated goods, livestock, dangerous goods and specialised loads each bring different demands. Whatever you carry, getting it there safely and on time matters to your customers and your reputation.

  • The Vehicles You Rely On

    Prime movers, rigid trucks, B-doubles, road trains and specialised trailers all have a job to do. When a critical vehicle is damaged or unavailable, the impact can be felt.

  • The Operations You Run

    Transport businesses coordinate vehicles, drivers, freight, schedules and compliance across metro deliveries, regional routes, interstate linehaul and specialised logistics operations. Keeping all of it working together takes experience, planning and reliable assets.

  • The Risks You Navigate

    Accidents, vehicle damage, theft and unexpected disruption can quickly affect schedules and customer commitments. When something does go wrong, resolving the incident efficiently can make a real difference to how quickly the business recovers.

Why Businesses Choose NTI

When a truck is off the road, the impact can quickly reach schedules, revenue and customer commitments. NTI brings together specialist claims support, incident response and a repair network designed to reduce delays and get vehicles back to work sooner.

Transport Industry Specialists

Transport has been one of NTI’s core specialisations for decades. Our people understand the vehicles, freight, operating pressures and risks behind transport operations, from owner-drivers and growing operators to major fleets.

Claims Expertise That Keeps Things Moving

Each claim is managed by a dedicated NTI claims consultant, supported by an in-house team of repair managers, recovery specialists and other experts where needed. That means different parts of the response can move forward together, with a clear point of contact throughout the claim.

24/7 Incident Response and Recovery

NTI Accident Assist is available around the clock to help coordinate the response when an incident occurs. Through a nationwide support network, customers can access towing providers, recovery specialists and incident response resources, including specialist support for dangerous goods incidents.

We know what it takes to keep Australia moving

Premium Repair Network & Lifetime Guarantee

NTI customers have access to a national network of specialist repairers, supported by experienced repair management experts. Authorised repairers can begin work without waiting for a traditional assessment process, helping reduce delays and get vehicles back on the road sooner. Repair times average nine days faster than competitors, Aand repairs completed through NTI’s authorised repair network are backed by a lifetime guarantee on workmanship and materials.

Supporting Businesses & Their People

Serious incidents can affect much more than vehicles and freight. NTI can also support the people involved, with services including crisis support, counselling and repatriation assistance where available, helping drivers, business owners and families navigate difficult situations and recover with confidence.

Supporting Safer Roads

NTI contributes to safer roads through industry research, analysis and initiatives that help build a better understanding of transport risk. This includes the work of the National Truck Accident Research Centre (NTARC), a collaboration between NTI and the National Road Safety Partnership Program (NRSPP), which analyses major transport incidents and shares insights with the industry to improve heavy vehicle road safety across Australia.

Frequently Asked Questions About Truck & Transport Insurance

  • NTI’s Truck & Transport Insurance products are designed to support a range of industries and business types, from owner-drivers and small operators, all the way to large fleet and logistics companies. It supports a wide range of operations, including businesses moving general, refrigerated, livestock, dangerous goods and specialised freight.

  • Transport insurance can cover a range of risks associated with operating trucks and heavy vehicles, including damage to commercial vehicles, liability exposures and cargo-related risks. Different insurance products are designed for different parts of the operation, including the vehicles you use, the goods you carry and the liabilities your business may face.

  • Fleet Motor Insurance is designed for businesses operating larger fleets of commercial vehicles, while Heavy Vehicle Insurance is suited to smaller operations where trucks and other heavy vehicles are central to the business. The right option will depend on the size and make-up of your operation.

  • NTI supports a broad range of commercial transport vehicles and assets, including prime movers, rigid trucks, a wide range of trailers and trailer combinations, including specialised trailers, and equipment used across transport operations.

  • Vehicle insurance and cover for the goods you carry protect against different risks. Motor insurance covers the vehicle, while Carriers Insurance is designed for transport operators carrying goods for customers. Cargo Insurance is designed for the owner of the goods. Your business is exposed to Liability risks away from the vehicle, and that’s where Liability insurance comes in.

  • Claims can affect far more than the vehicle itself, with downtime flowing through to schedules, customers and revenue. NTI’s claims approach is built    for the needs of transport and logistics operations, bringing together specialist claims consultants, heavy vehicle recovery, repair management, parts support and incident response expertise.

  • NTI Accident Assist is available 24/7 to support you from the moment an incident occurs. The team can coordinate towing and recovery, emergency services and driver welfare, and activate specialist incident response where required. They can also register the claim straight away so the process can begin as early as possible.

  • Once a vehicle is ready for repair, NTI’s trade-qualified repair managers work with authorised repairers and the dedicated Parts Team to keep the process moving. Repair decisions can be made without waiting for a traditional third-party assessment, while parts and repairs can progress in parallel. NTI’s authorised repair network helps return vehicles to service faster.

  • Insurance is arranged through insurance brokers. A qualified broker can understand your vehicles, operations and risk profile, explain the available NTI products and help you select appropriate cover for your business.

How to get insured

NTI's Truck and Transport Insurance products are intermediated, which means it’s accessed through a broker. Your broker will guide you through the coverage details and help determine if it’s the right fit for your business.

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