Parcel Protect User Guide

Learn How to Install, Configure and Use Parcel Protect

Now that you're a Parcel Protect merchant, the following guides, checklists and assets contain all you need to get started and start protecting your shipments from loss, damage or theft.

• Installing the App

  Guide for downloading, and installing Parcel Protect on your site.

  View the guide

• How to configure your site

  Set up your site to correctly receive customer claims for lost, damaged or stolen items.

  View the guide

• Ensuring your item is covered

  Access our ready made checklist to ensure your items are configured correctly for protection.

  View the checklist

• Getting the most from your dashboard

  Learn how to access and interpret claim and shipping data from your Parcel Protect merchant dashboard.

  View the guide

• FAQ's for your site

  Take advantage of our pre built FAQ's and give your customers the confidence their shipments are covered with Parcel Protect.

  View the FAQ's

• Site assets

  Leverage the Parcel Protect brand and logo across your site and build trust with your customers.

  View the site assets